Mediation experts

Mediation plays a leading role within the movement of Alternative Dispute Resolution after centuries in which for several reasons the State and State courts were regarded as the only available instrument to ensure access to justice to citizens. We offer the best mediation procedure and also the best mediation experts in Bulgaria. No doubt that we offer and the best dispute resolution in Bulgaria. Best Intermediary. We will help you with your settlement in Bulgaria

What disputes can we help you with?

Family disputes

We will help you to settle the parental rights, the place of residence of the children, the regime of personal relations with the children, the maintenance, the use of the family home, the use of the family name after the marriage, as well as all other consequences of the divorce.

Disputes between heirs

We will assist you in resolving all disputes concerning the division of the inheritance.

Trade disputes

We will help you maintain good relations with your business partners and talk in a secure environment to overcome all obstacles to the implementation of already committed and future commitments.

Real estate disputes

We will assist you in overcoming the challenges related to real estate disputes.

Intellectual property disputes

We will assist you in clarifying the specifics of intellectual property objects in the subsystem of industrial property - invention, utility model, trade secret, trademark, geographical indications, industrial design.

Contractual disputes

This is the only procedure in which your business interests will be 100% protected and confidentiality guaranteed.

How does the procedure work?

1. Begining

To start the mediation procedure, all you need to do is contact us by visiting our office either by email or by phone.

2. Connecting with the other party

Upon receipt of the application for mediation, we will contact the other party (parties) to the dispute to provide them with an invitation to resolve the dispute voluntarily through mediation, to present the benefits of participating in the procedure and to seek her consent to conduct the mediation. mediation. We usually send the other party a written invitation with a response time (up to 10 days, as the case may be), accompanied by your application. In parallel with the written invitation, we contact the other party by phone.

3. Consent of the other party

If the other party to the dispute also agrees to participate in mediation, the first meeting shall be arranged. If you do not agree, the procedure does not begin.

4. Organizational actions before the first meeting between the parties and the mediator

After the consent of the second party to participate in mediation, you will receive an e-mail regarding the holding of the first meeting - date and place, who will participate.

Prior to the meeting, the parties may be invited by the mediator or an employee of the Itera Mediation Center to submit a brief opinion on the dispute and any supporting documents within a period specified by him (usually 3-5 working days before the first mediation meeting). They aim to acquaint the mediator with the case. The sending party shall explicitly specify whether the opinion and documents are intended only for the mediator or for the mediator and the other party.

5. Payment

Before the first meeting, payment is made for the mediation - according to the tariff. The exact amount of payment and the method of payment are specified in advance so that the specifics of your case can be taken into account and you get maximum predictability of the costs of the procedure. Fees may be shared between the parties or may be paid by agreement between the parties.

6. Beginning of the first meeting

At the beginning of the first meeting, the mediation agreement is signed, if it has not been signed at the stage of its organization. With it, the mediator and the parties agree on the conduct of the mediation and determine the conditions for its conduct.

7. Subsequent meetings

After each meeting, the mediator and the parties agree on a date for the next meeting, if necessary.

The duration of the meetings depends on the time that the parties can spend, which should be specified in advance.

8. Completion of the mediation procedure

If an agreement is reached, the parties sign an agreement. The mediator does not usually keep the agreement signed by the parties, nor does he undertake to present it in court. This is the responsibility of the parties and their lawyers.

Regardless of the result with which the mediation ends, the mediator shall record the date and manner of its conclusion, without details of the content of the agreement, in a register of mediations, which shall certify the end of the mediation.

It is common practice after the mediation to end, regardless of the outcome, the parties and the mediator to hear by phone to check for possible changes in the situation - for example, if no agreement has been reached, to seek new opportunities after reconsideration by the parties, and if an agreement has been reached to discuss progress in its implementation.